Treat Business Like Sport – Fearless

Over coffee yesterday a new friend, Paul Harding shared something that struck me, he said “I treat business like sport; I’m competitive”.

Just a day earlier I came across some old notes I’d taken at a course … one note said “the time in my life I was the most fearless, was when I played hockey”. Hearing Paul & coming across this note … two things merged for me.

All of a sudden “work” just became even more fun. Sport is fun. Also being fearless – living on the edge, that’s when life is the richest.

🙂

Kyle

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Steak is In; Sizzle is Out – Which are you …

Last night Michael Drew was in Edmonton to speak about trends in society, where we’ve been, where we’re at and where things are headed.

First a bit of background … Michael has worked with a number of name authors (including T Harv Eker) moving these authors onto best seller lists across North America (including the New York Times). At age 30 his record is 58/58 in meeting this goal for his authors – this guy’s impressive.

Michael  mentioned in a private conversation that he’s drawn to “big thinkers” … in his presentation he described “the age of authenticity” , which featured these two societal cycles …

A) “Civic Cycles”… where it’s not about BIG DREAMS, it’s about small actions. We started the most recent civic cycle in 2003, which society is prominently being guided by right now.

B) “Idealistic Cycles” …where it’s about the individual … 1983 was the most recent peak for this. “Billy Jean” by Michael Jackson came out and Madonna was also doing her thing. In this cycle there’s more glitz and glam … more plastic. In business & marketing in this period it’s about how the steak sizzles, not the steak.

Being that we’re in a Civic Cycle, it’s now about the “steak” – the content, an authentic experience and the true value for people. People turn to their friends and their circle for advice and experiences … advertising doesn’t work like it once did. For example, if someone has a bad experience at Future Shop they can instantly “tweet” about it and share it with 100’s to 1000’s of people. Future Shop can advertise all they want … but if they’re not delivering on their customer promise, their reputation can go sideways instantly. For you as it was for me this likely isn’t news … personally I found it profound the manner it which he described it and pieced it all together.

*** Here’s something Michael left us with that I wanted to share with you 🙂

10 Tips from Michael Drew – for Success in a “Civic Cycle”

# 1. Refer to things in your marketing materials, that you know your customer has experienced.

# 2. Deliver to your customer exactly the experience you promise them.

# 3. Evaluate what you’re doing to make a difference. (specifically in society … not the bottom line of your business)

# 4. Look for loopholes. Loopholes in your own business and close them. Expose them in your industry & competition; you’ll get the attention (example: Mac computer vs. Microsoft).

# 5. Make it easy on your website … to do this, you must have a website! It’s your bookmark on the web.

– Clear concise messaging that’s easy to “get” is key.

# 6. Don’t “wee-wee” all over yourself. In a “civic cycle” it’s not about you. It’s about others.

# 7. Learn two wonderful little words “which means”; complete the phrase “which means …” to explicitly let your customers know how what you do applies to them and benefits them.

#8 . When available, include raw unscripted testimonials.

– Don’t use testimonials with hype – whether it’s true or not people see through this. On Michael’s site he provides a perfect example – key in on the words “it’s not an easy strategy, but it’s effective“. When you watch this also notice how authentic/real Ivan Misner is vs. something really flashy & phony.

# 9. Keep your pocket notebook at all times.

– There’s golden nuggets of information around us everyday – capture it, you never know when it might come in handy.

# 10. Put someone in charge of studying the practical applications of social media. If you don’t have that person – you’re in charge!

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By the way – if you’re an author, Michael’s site is loaded with free tips, ideas and information. To apply a “raw testimonial”, it’s impossible for one to say Michael’s perfect … however 58/58 looks pretty perfect to me … haha.

Good luck authenticating!

Kyle

P.S. Thanks to Lara Solara & David Matichuk for their tireless work in bringing Michael to Edmonton!

P.S.S. Tips for writing a great song in the civic cycle by clicking here

… “I’ve got a neat gimmick, let’s tell the truth.” – William Bernbach